Terms of service
Terms of Service
Last updated: June 2026
Welcome to Dorina. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.
About Us
Dorina is an independent online retailer offering carefully selected clothing, accessories and lifestyle products.
If you have any questions about these terms, please contact us at dorinaspd@gmail.com.
Orders
When you place an order with us, you will receive an email confirming that we have received it. Acceptance of your order takes place when your order has been dispatched.
We reserve the right to refuse or cancel any order where necessary, including in cases of pricing errors, suspected fraud, or stock availability issues. If payment has already been taken, a full refund will be issued.
Pricing & Payment
All prices are displayed in GBP (£) and include VAT where applicable.
We reserve the right to update prices, promotions and product information at any time without prior notice.
Payment must be received in full before goods are dispatched.
Product Information
We make every effort to ensure product descriptions, measurements, photographs and colours are as accurate as possible.
However, colours may vary slightly depending on your device, screen settings and lighting conditions. As a result, we cannot guarantee that the colour displayed on your screen will exactly match the product received.
Many of our items are unique, vintage, handmade or sourced in limited quantities. Minor variations may occur and should not be considered defects.
Shipping & Delivery
Shipping times and costs are detailed in our Shipping & Delivery Policy.
While we aim to dispatch and deliver orders within the stated timeframes, delays caused by postal services, customs authorities or circumstances beyond our control may occasionally occur.
Returns & Refunds
Please refer to our Returns & Refunds Policy for full details regarding returns, exchanges and refunds.
Intellectual Property
All content on this website, including text, photographs, graphics, logos, branding and designs, is the property of Dorina unless otherwise stated.
Content may not be copied, reproduced, distributed or used for commercial purposes without prior written permission.
You're welcome to share our images on personal blogs or social media, provided appropriate credit is given to Dorina and a link to our website or social media page is included.
Website Use
You agree not to use this website:
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For any unlawful purpose
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To interfere with the operation or security of the website
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To attempt unauthorised access to any part of the website or its systems
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To transmit viruses, malware or other harmful code
Liability
We take reasonable care to ensure that all information on our website is accurate and up to date.
To the fullest extent permitted by law, Dorina shall not be liable for any indirect, incidental or consequential losses arising from the use of this website or the purchase of products through it.
Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, or death and personal injury caused by negligence.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.
Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page and will take effect immediately upon publication.
Contact Us
If you have any questions regarding these Terms of Service, please contact us at: